Please note that your Information will be stored and processed on our computers in the UK. ARTful London Ltd will hold and transmit your information in a safe, confidential and secure environment. ARTful London Ltd will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
An Important Note About Children
Our services are not available to children and we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian.
Information We Collect
Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, financial information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial information, such as, but not limited to, credit card details if you are registering using an email account at certain email services, or registering to sell on the Site. We use this financial information to help verify your name, address, and other information. We may also use this information to charge you for your use of our services.
We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users’ demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.
If you choose to buy on the Site, we collect information about your buying and selling behaviour.
If you choose to post messages on our community boards, chat rooms or other message areas or leave feedback for other users, we will collect that information.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Our Use of Your Information
You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyse site usage, improve our content and product offerings, and customise the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs.
Our Disclosure of Your Information
As a matter of policy, ARTful London Ltd will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information.
(a) Advertisers. We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number are never disclosed to third party advertisers.
(d) Legal Requests. ARTful London Ltd cooperates with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information such as name, address, telephone number, email address, User ID history, and bidding and listing history about you as we, in our sole discretion, believe necessary or appropriate. Further, we can (and you authorise us to) disclose your User ID, name, address, telephone number, email address, and company name to ARTful London Ltd participants under a confidentiality agreement as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement or other unlawful activity.
Control of Your Password
Accessing, Reviewing and Changing Your Personally Identifiable Information
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your User ID, password, contact information, financial information, postal address by logging in to your account on the Site. You must promptly update your personal information if it changes or is inaccurate. Once posted, you may not be able to change or remove any public postings made on the Site including our chat rooms or other message areas or the feedback area.
Upon your written request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, please contact us. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.
We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Terms and Condition. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Other Information Collectors
ARTful London Ltd uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including encryption, “firewalls” and Secure Socket Layers. ARTful London Ltd treats data as an asset that must be protected against loss and unauthorised access.